Today I have received my BSNL broad band bill . The amount has come to a incredible sum of Rs. 30000+ . BSNL customer care told me I had downloaded 27 GB ... of course I had downloaded, but was it so much . I was in the Home 250 plan ; seeing this usage, I opted for the Home 750 plus unlimited usage .
As for the bill I checked the portal usage for the specified dates and found it much less then what has been shown in the bill. I immediately checked with the Customer relations officer, and found I was right... the usage was not that high. I had to submit an application ; hopefully the amount shall be reduced substantially .
Keeping my fingers crossed, till I hear from them.
No comments:
Post a Comment